Tech Support/Body - Revision history

EXPRI3ST at 21:06, 31 January 2026

2026-01-31T21:06:40Z

EXPRI3ST at 09:56, 28 January 2026

2026-01-28T09:56:25Z

EXPRI3ST: Revamped // Updated

2026-01-28T09:54:54Z

Revamped // Updated

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Xarkanoth at 16:36, 24 September 2025

2025-09-24T16:36:47Z

Xarkanoth at 16:35, 24 September 2025

2025-09-24T16:35:43Z

Xarkanoth: /* Before Consulting the List Below - Common Solutions and Diagnostics */

2025-09-24T16:23:33Z

Before Consulting the List Below - Common Solutions and Diagnostics

Xarkanoth: /* Before Consulting the List Below - Common Solutions and Diagnostics */

2025-09-24T16:21:40Z

Before Consulting the List Below - Common Solutions and Diagnostics

Xarkanoth: /* Before Consulting the List Below - Common Solutions and Diagnostics */

2025-09-24T16:21:06Z

Before Consulting the List Below - Common Solutions and Diagnostics

Xarkanoth at 16:19, 24 September 2025

2025-09-24T16:19:36Z

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Xarkanoth at 16:10, 24 September 2025

2025-09-24T16:10:17Z

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@@ Line 14: / Line 14: @@
 * '''Critical:''' You must copy this file '''immediately''' after a crash. Relaunching the game overwrites it.
-For any queries, please reach out to Tech Support in the official Holdfast Discord: [https://discord.com/invite/holdfastgame discord.gg/holdfastgame].
+'''For any queries, please reach out to Tech Support in the official Holdfast Discord: [https://discord.com/invite/holdfastgame discord.gg/holdfastgame].'''
 ==🚩 Section II: Critical Known Issues (PC & Console)==

@@ Line 16: / Line 16: @@
 For any queries, please reach out to Tech Support in the official Holdfast Discord: [https://discord.com/invite/holdfastgame discord.gg/holdfastgame].
-==🚩 Section II: Critical Known Issues (PC & Steam)==
+==🚩 Section II: Critical Known Issues (PC & Console)==
 Here's a list of known issues within the game which we're already aware of. You can rest assured that we're doing our best to solve them and please do get in touch with us if you ever face any issues whilst playing the game!

@@ Line 26: / Line 26: @@
 Here's a list of known issues within the game which we're already aware of. You can rest assured that we're doing our best to solve them and please do get in touch with us if you ever face any issues whilst playing the game!
-{{KI
+<!-- KI 1 -->
- | n = 1
+<div style="font-size:1.1em;margin:.5em 0;font-weight:normal;border-bottom:1px solid #ccc;">
- | short = Black Screen on Launch (Can Hear Music Playing)
+Known Issue 1 - Black Screen on Launch (Can Hear Music Playing)
- | id = black-screen-on-launch   <!-- optional; but explicit is nice -->
+<span class="mw-customtoggle-issue1" style="font-size:.9em;margin-left:.5em;">[Show/Hide]</span>
- | label_show = Show fixes
+</div>
- | label_hide = Hide fixes
+<div id="mw-customcollapsible-issue1" class="mw-collapsible mw-collapsed"><div class="mw-collapsible-content">
 If you launch the game and see a black screen but can still hear the music playing, you should try doing the following.
@@ Line 39: / Line 38: @@
 ==== AMD Graphics Card (GPU) ====
 '''Follow the below instructions:'''
-#Right click on your desktop and select ‘AMD Radeon Settings’.
+# Right click on your desktop and select ‘AMD Radeon Settings’.
-#:[[File:Known Issue 1 AMD 1.png|frameless|thumb|Known Issue 1 AMD 1]]
+# :[[File:Known Issue 1 AMD 1.png|frameless|thumb|Known Issue 1 AMD 1]]
 # Go to the ‘Display’ tab at the very bottom and underneath your display, locate ‘Scaling Mode’. You should then select ‘Preserve Aspect Ratio’ from the drop-down menu.
-#:[[File:Known Issue 1 AMD 2.jpg|frameless|thumb|Known Issue 1 AMD 2]]
+# :[[File:Known Issue 1 AMD 2.jpg|frameless|thumb|Known Issue 1 AMD 2]]
 # After that is done, you need to go to the ‘Gaming’ tab, locate ‘Holdfast: Nations At War’ and click on it.
-#:[[File:Known Issue 1 AMD 3.jpg|frameless|thumb|Known Issue 1 AMD 3]]
+# :[[File:Known Issue 1 AMD 3.jpg|frameless|thumb|Known Issue 1 AMD 3]]
 # Then make sure that you turn ‘Display Scaling’ to ‘Off’ from the drop-down menu.
-#:[[File:Known Issue 1 AMD 4.jpg|frameless|thumb|Known Issue 1 AMD 4]]
+# :[[File:Known Issue 1 AMD 4.jpg|frameless|thumb|Known Issue 1 AMD 4]]
 ==== NVIDIA Graphics Card (GPU) ====
 '''Follow the below instructions:'''
-#Right click on your desktop and select ‘NVIDIA Control Panel’ from the drop-down menu.
+# Right click on your desktop and select ‘NVIDIA Control Panel’ from the drop-down menu.
-#:[[File:Known Issue 1 NVIDIA 1.png|frameless|thumb|Known Issue 1 NVIDIA 1]]
+# :[[File:Known Issue 1 NVIDIA 1.png|frameless|thumb|Known Issue 1 NVIDIA 1]]
 # Go to ‘Adjust desktop size and position’ from the menu to the left.
-#:[[File:Known Issue 1 NVIDIA 2.png|frameless|thumb|Known Issue 1 NVIDIA 2]]
+# :[[File:Known Issue 1 NVIDIA 2.png|frameless|thumb|Known Issue 1 NVIDIA 2]]
 # Select ‘No Scaling’ under ‘2. Apply the following settings:’ then make sure to click on the ‘Apply’ button.
-#:[[File:Known Issue 1 NVIDIA 3.png|frameless|thumb|Known Issue 1 NVIDIA 3]]
+# :[[File:Known Issue 1 NVIDIA 3.png|frameless|thumb|Known Issue 1 NVIDIA 3]]
 [https://steamcommunity.com/discussions/forum/1/1480982971174752598 Thread Reference (Steam Discussion)]
-}}
+</div></div>
 <!-- KI 2 -->

@@ Line 26: / Line 26: @@
 Here's a list of known issues within the game which we're already aware of. You can rest assured that we're doing our best to solve them and please do get in touch with us if you ever face any issues whilst playing the game!
-<!-- KI 1 -->
+{{KI
-<div style="font-size:1.1em;margin:.5em 0;font-weight:normal;border-bottom:1px solid #ccc;">
+ | n = 1
-Known Issue 1 - Black Screen on Launch (Can Hear Music Playing)
+ | short = Black Screen on Launch (Can Hear Music Playing)
-<span class="mw-customtoggle-issue1" style="font-size:.9em;margin-left:.5em;">[Show/Hide]</span>
+ | id = black-screen-on-launch   <!-- optional; but explicit is nice -->
-</div>
+ | label_show = Show fixes
-<div id="mw-customcollapsible-issue1" class="mw-collapsible mw-collapsed"><div class="mw-collapsible-content">
+ | label_hide = Hide fixes
 If you launch the game and see a black screen but can still hear the music playing, you should try doing the following.
@@ Line 38: / Line 39: @@
 ==== AMD Graphics Card (GPU) ====
 '''Follow the below instructions:'''
-# Right click on your desktop and select ‘AMD Radeon Settings’.
+#Right click on your desktop and select ‘AMD Radeon Settings’.
-# :[[File:Known Issue 1 AMD 1.png|frameless|thumb|Known Issue 1 AMD 1]]
+#:[[File:Known Issue 1 AMD 1.png|frameless|thumb|Known Issue 1 AMD 1]]
 # Go to the ‘Display’ tab at the very bottom and underneath your display, locate ‘Scaling Mode’. You should then select ‘Preserve Aspect Ratio’ from the drop-down menu.
-# :[[File:Known Issue 1 AMD 2.jpg|frameless|thumb|Known Issue 1 AMD 2]]
+#:[[File:Known Issue 1 AMD 2.jpg|frameless|thumb|Known Issue 1 AMD 2]]
 # After that is done, you need to go to the ‘Gaming’ tab, locate ‘Holdfast: Nations At War’ and click on it.
-# :[[File:Known Issue 1 AMD 3.jpg|frameless|thumb|Known Issue 1 AMD 3]]
+#:[[File:Known Issue 1 AMD 3.jpg|frameless|thumb|Known Issue 1 AMD 3]]
 # Then make sure that you turn ‘Display Scaling’ to ‘Off’ from the drop-down menu.
-# :[[File:Known Issue 1 AMD 4.jpg|frameless|thumb|Known Issue 1 AMD 4]]
+#:[[File:Known Issue 1 AMD 4.jpg|frameless|thumb|Known Issue 1 AMD 4]]
 ==== NVIDIA Graphics Card (GPU) ====
 '''Follow the below instructions:'''
-# Right click on your desktop and select ‘NVIDIA Control Panel’ from the drop-down menu.
+#Right click on your desktop and select ‘NVIDIA Control Panel’ from the drop-down menu.
-# :[[File:Known Issue 1 NVIDIA 1.png|frameless|thumb|Known Issue 1 NVIDIA 1]]
+#:[[File:Known Issue 1 NVIDIA 1.png|frameless|thumb|Known Issue 1 NVIDIA 1]]
 # Go to ‘Adjust desktop size and position’ from the menu to the left.
-# :[[File:Known Issue 1 NVIDIA 2.png|frameless|thumb|Known Issue 1 NVIDIA 2]]
+#:[[File:Known Issue 1 NVIDIA 2.png|frameless|thumb|Known Issue 1 NVIDIA 2]]
 # Select ‘No Scaling’ under ‘2. Apply the following settings:’ then make sure to click on the ‘Apply’ button.
-# :[[File:Known Issue 1 NVIDIA 3.png|frameless|thumb|Known Issue 1 NVIDIA 3]]
+#:[[File:Known Issue 1 NVIDIA 3.png|frameless|thumb|Known Issue 1 NVIDIA 3]]
 [https://steamcommunity.com/discussions/forum/1/1480982971174752598 Thread Reference (Steam Discussion)]
-</div></div>
+}}
 <!-- KI 2 -->

@@ Line 3: / Line 3: @@
 === Verifying Integrity of Game Files ===
 A large portion of crashes and gameplay bugs can be fixed by verifying the integrity of the game files through Steam. This process validates the presence of all game files on-disk, and will prompt Steam to re-acquire any file that fails validation (i.e. is missing). This is especially useful after updates or file changes, where there is a chance that files may be deleted or become corrupt.
@@ Line 13: / Line 12: @@
 Steam will perform the validation process. If Steam reports that any files have failed to validate, these files will automatically be re-downloaded again.
 === Checking Player log file and F2 Console ===
 When diagnosing an issue, it is useful to check the game's error logging. Tech Support may also ask for these logs to help diagnose issues too.
 All non-fatal error messages will be written to the in-game F2 console. At any point the game is launched, press '''F2''' to open the console. Any errors are shown in red. Warnings are shown in yellow, but most times these are normal and can be ignored.
 For game crashes, it is not always possible to access the F2 console. In these cases, the offending error will be logged in the Player.log file. Player logs files can be found by navigating to '''C:\Users\<yourusername>\AppData\LocalLow\Anvil Game Studio\Holdfast NaW''' on Windows. Inside is a file called 'Player', which records logs for the last game session. These logs are overwritten when a new game session is started.
 For any queries, please react out to Tech Support in the official Holdfast Discord: [https://discord.com/invite/holdfastgame discord.gg/holdfastgame].
 ==Known Issues==